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ADERANT provides integrated business management software and consulting services to law firms, corporate legal departments, and professional services organizations in. Aderant Expert is a comprehensive suite of integrated legal software applications that helps law and professional services firms better serve their clients,.
Overall: We are solving a very outdated accounting software issue. It has been a little bit of a learning curve, but overall, wonderful experience.
I think training could be better suited if someone was actually here during the day to day things. Maybe offer training in your package after all the kinks are fixed in the initial push. In other words, after we have had a chance to use it for a while. In the beginning when you are training on a new system, and you are implementing changes, you don't know if it's working or not working because you are doing something wrong, or if it is just a system issue. After you work all that out and you get into your own paces of doing your job, at that point you should have in depth training.
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Because that is when the questions really arise. Cons: It doesn't like dual screens. Sometimes it has little quirks that you discover, that maybe should have been plain in the beginning. Clearing the cache files, what postings are final and how they post, iManage integration, check printing.
The reports, there are more options in the system that I can see and we don't seem to have access to those. Some of the training is not exactly what we use or what we have access too. Not consistent with every user (i.e. I see things on my screen a certain way and the user that sits beside me is different). Pros: Our office implemented ExpertSierra to satisfy our new timekeeping and billing requirements. So far, the software has lived up to our expectations.OTGTime is probably my favorite aspect of Expert Sierra.
It is very intuitive and user-friendly, making timekeeping virtually painless (which I didn't think possible).Using the back office applications required slightly more homework, but I still found it to be tremendously useful once I became familiar with it.The support team has been extremely responsive and attentive. Cons: My office's needs were somewhat unorthodox, so, understandably, many aspects of the system were extraneous. Ordinarily, that wouldn't be a problem, but it complicates certain tasks, such as inquiries. Because we do not use the Accounts Receivable function, we do not track invoices/time entries by financial period. Some inquiries only allow you to filter by 'Period.' Consequently, I could not filter certain inquiry results.The back office can also be very laggy at times, but it's never been too much of a hindrance.
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